SERVICE & WARRANTY
INFORMATION |
Technical Support, Parts and Warranty Assistance: (877) 466-6226 (Toll-free)
E-mail: hrtech@monacocoach.com
After-hours emergency: (877)
466-6226 (Our on-call technician will be paged to assist
you.) Or contact our emergency road service provider,
Coach-Net, at (877) 882-0614. Note as a new coach owner that your first
year of membership in the Owner Advantage Program with
Coach-Net
is provided free of charge by Monaco Coach Corporation.
Mailing address: 91320 Coburg
Industrial Way, Coburg, OR 97408
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| EXTENDED
CARE / CERTIFIED PRE-OWNED COVERAGE |
If you have questions
pertaining to your Extended Care service agreement or your
certified pre-owned coverage, please contact our administrator,
Prizm Solutions, at 1-800-445-4065. If you would like to
inquire about these or other Family Advantage programs,
please visit your local McKenzie dealer.
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| SERVICE
CENTER LOCATIONS |
| To schedule a factory service appointment
at one of the following service centers, please call (877)
466-6226 between 8:00 a.m. and 5:00 p.m. |
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| SCHEDULING APPOINTMENTS AT MONACO'S FACTORY WARRANTY SERVICE CENTERS |
To schedule a factory service appointment at one of the above service centers, please call (877) 466-6226 between 8:00 a.m. and 5:00 p.m.
We accept warranty and customer pay work all year.
All scheduling is done on a first-come, first-serve basis. To schedule an appointment, please have the following information available BEFORE placing a call to our service centers:
- Name, address, and phone number
- Coach VIN number
- Dates you will be in our area (We will do our best to accommodate, but please note that our schedule is booked several months in advance.)
- A complete list of all things you would like repaired by us. (The amount of time we schedule is dependent on the number of repairs you request. To avoid conflict and speed up calls, please have this list prepared prior to your call.)
We look forward to working with you and helping to make your service experience an enjoyable one. For additional information on hours, parking and locations of our service centers, please click below.
Harrisburg, OREGON Diamond Hill Service Center »
Elkhart, INDIANA Service Center »
Wildwood, FLORIDA Service Center »
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| PRODUCT & SALES
INFORMATION |
Product/Sales Related Questions:
E-mail: mckenzie@monacohr.com
(Be sure to include your name and coach number. This will help us keep
our records current and assure that you receive proper assistance.)
Request a Brochure:
If you are looking for information about any of our McKenzie products and would
like sales literature mailed to you, please
click here to request a brochure.
If you have any additional sales related questions, please Locate
a Dealer near you.
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| CONTACT
WEBMASTER |
If you have any questions or comments
about this website or to report any problems, please e-mail
the webmaster at: webmaster@monacocoach.com
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| CONTACT
US BY MAIL |
Monaco Coach Corporation
91320 Coburg Industrial Way
Coburg, OR. 97408
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